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FAQ

General

At GNGR, all of our fresh produce drinks are produced using the highest quality juice press that exists. As opposed to a normal “centrifugal” juicer which takes a whole fruit or vegetable and squeezes out the juice, we use HPP, which stands for High Pressure Processing. HPP is one of the approved FDA-required methods. We use HPP because it has the highest nutrient density and minimally impacts vitamins, antioxidants and nutrition. HPP takes a bottle of juice through a cold chamber of water and applies large pressure to it, high enough to inactivate potential harmful pathogens.

by default, all of our products are gluten free.

our juices only contain organic and non-gmo ingredients..

We proudly make our juices in New York and Connecticut, home to the highest quality and freshest produce in the country. We intentionally placed our production facilities in close proximity to many of the local farm fields where we source our produce from.

Our juicing facility is located very close to the independent farmers who grow our produce, therefore we maintain a low carbon footprint by minimizing the transportation time from farm to bottle to you.

Bottles: We recommend that you recycle your bottle once consumed.

Byproduct: Yes, we recycle the byproduct from our juices which gets sent out for compost. Approximately 90-95% of waste from the company gets recycled.

Visit the customer service desk at your local store and request to speak to the person in charge. You can suggest they reach out to our sales team who can be contacted at sales@gngrlabs.com.

Ordering and Shipping

Yes. You can choose next day local delivery in the NYC area or straight shipping at check-out.

We use UPS for all of our shipments. Shipping costs are automatically generated based on your order weight and delivery location

All orders placed by 12pm EST are shipped the following business day via Overnight or 2-Day delivery. Shipping method is determined by region and shipping address. Please note that an order placed on a Thursday or later will not be processed until the Monday of the following week. Orders are not shipped on Fridays, weekends, or major holidays. Orders are delivered from Tuesdays to Fridays. An order placed on a Wednesday will arrive by Friday of the same week.

At this time we do not offer same day delivery. We do our best to get every order out as quickly as possible. Once your order is processed for shipment you will receive an email including your Fedex tracking number.

Occasionally we experience a high volume of orders and it takes a little longer than expected to fulfill. We appreciate your patience during these times while we work as fast as possible.

Our juices are flash frozen immediately after they are bottled and are shipped frozen in insulated boxes via Fedex. We ship Mondays -Fridays for delivery by the end of day Friday (commercial addresses) and Saturday (home delivery).

No Sunday or Monday deliveries are available at this time.

No, we specify NO SIGNATURE due to the perishable nature of the juices. They will arrive frozen in an insulated box but should be opened as soon as possible, however, the juices will stay frozen if you are not home at the time of delivery.

Fedex will require a signature on a case by case basis if the package is being delivered to a neighborhood that is known for stolen packages.

If you live in a building without a doorman and are not home when Fedex delivers, please have your juices shipped to your office or somewhere that Fedex can leave the box for you.

Once your order is processed for delivery you will receive a confirmation email with the Fedex tracking number.

We are based in New York and we process orders first in first out. All orders are shipped Monday- Friday. If you order later in the week and there are not enough days in transit to allow for the package to arrive by Friday (commercial address) or Saturday (home delivery), your order will be held for shipment until the following week.

Occasionally we experience a high demand so it takes us longer than usual. Rest assured that we will get your order out as fast as possible.

If you have any questions please email Info@gngrshots.com.

Shelf Life & Thawing

No, the juices and smoothies need to be kept frozen until you are ready to consume, and once thawed need to be kept refrigerated. It is best to thaw the bottles in the refrigerator, however, you have a couple different options:

  • Thaw in the refrigerator
  • Thaw a day’s worth of cleanse at room temp (takes a few hours) and then refrigerate while there is still a little ice in each bottle.
  • Thaw at your desk and drink as it melts
  • Thaw at your desk and drink once it is fully thawed but still cold

Once thawed (and kept refrigerated) our juices and smoothies must be consumed within 2 days.

Our juices taste best when consumed very cold.

We do not recommend refreezing any juice that has been thawed. We recommend only thawing out one day of juices at a time.

Since our juices are shipped frozen there is no rush to drink them. If you do not plan on starting the juice cleanse as soon as you receive your shipment the bottles should be stored in the freezer. You can keep them frozen for up to 6 months. Once the juices are thawed in the refrigerator, they should be consumed within 2 days.

If kept in the freezer, our juices will last up to 6 months. Once they are completely thawed, they will last in the refrigerator for 48 hours. They should be consumed very cold.

Whether to freeze or refrigerate really depends on how fast you think you will be drinking the juice. If you plan on drinking within a 2 days of thawing, refrigeration is a good option. If, on the other hand, you think you won’t be able to drink the juice within 2 days of thawing then by all means freezing is a better option.

Dietary Concerns

All of our products are K certified Kosher.

Of course! All GNGR products are dairy-free.

We use High Pressure Processing (HPP), which retains food quality, maintains natural freshness and extends shelf life without heating to ultra high temperatures. After our juice is bottled, a high level of cold pressure is applied to destroy potentially harmful pathogens, ensuring the juice is safe to drink while preserving the nutritional properties. We have heard of many pregnant/nursing women drinking our juice, however we recommend speaking with your doctor first.

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